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AFTER SALES SUPPORT

RLE INTERNATIONAL can create and publish service information tailored to mobile technology to support or supplement a customer's growing After-Sales Team. Our efforts can reduce vehicle downtime through efficient repair processes, and minimize warranty costs by engineering better methods, parts or tools.

RLE INTERNATIONAL Can Provide:

  • Dynamically prioritize needs and allocate resources

  • Leverage of experienced RLE associates with cross functional experience

  • Complete After-Sales Project Management

  • Modern tools in technical support

  • Representation in the consumer's key markets

  • Experts in automotive engineering and After-Sales

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What We Are Best At:

  • Schematics - Wiring diagrams are dynamically generated for each specific vehicle

  • Parts Catalog - Dynamic build from BOM, easily updated and distributed

  • Training - Webinars, online training and reduced instructor led training

  • Service Instructions - Service Instructions on phones/mobile devices

  • Owners Manual Infotainment & Warranty Booklet - Customer literature in mobile format, or print if requested

  • Inspection/PDI - Pre-Delivery and post repair to reduce warranty cost, increase sales

  • Service Booklet - Online format with feedback to OEM for data analysis

  • Labor Times - Warranty cost reduction and future product improvements

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